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  • What happens in the first session?
    Your first session is a chance for us to get to know each other. We will talk about what’s brought you to therapy, what you’re hoping for, and what feels most important right now. You are welcome to ask questions too. There is no pressure to share anything you’re not ready to.
  • How long does each counselling session last?
    Sessions are 50 minutes long and usually take place weekly at a regular time that suits you. I understand that everyone’s needs are different, so I also offer longer or shorter sessions where appropriate. If you’re unsure what might work best, feel free to get in touch — I’m happy to talk through the options with you.
  • How many sessions will I need?
    This varies depending on your needs and goals. Some people come for a short period to focus on something specific, while others prefer open-ended support. We’ll review this together as we go along.
  • Where are you based?
    In-person sessions take place in a private, peaceful room in Croxley Green, near Rickmansworth, Hertfordshire. My location is easily accessible from Watford, Chorleywood, and surrounding areas
  • Do you offer online counselling?
    Yes. I offer online therapy for clients across the UK and Europe using a secure video platform. Many people find online sessions to be flexible, accessible, and just as effective.
  • Is counselling confidential?
    Yes. Everything you share in our sessions is treated with care and confidentiality. There are some rare exceptions where I may need to break confidentiality. This includes situations where there is a serious risk of harm to you or someone else, or where I am legally required to share information (for example, in cases involving certain safeguarding concerns or criminal activity). Wherever possible, I would aim to talk this through with you first.
  • Do you offer a free consultation?
    Yes. I offer a free 20-minute phone call to help you decide whether working together feels right. There’s no obligation to continue afterwards.
  • Do you offer reduced-fee sessions?
    I offer a small number of reduced-cost weekly sessions for student counsellors and people facing financial hardship. Please feel free to get in touch to check availability.
  • What issues do you work with?
    I support adults with a wide range of concerns, including: Anxiety and panic Low self-esteem and self-worth Relationship difficulties Trauma, including childhood and sexual trauma Stress, overwhelm, and life transitions If you're not sure whether I can help with something specific, you're welcome to ask.
  • Can I stop therapy at any time?
    Yes. You are free to end counselling whenever you choose. I usually recommend we plan a final session so you have space to reflect and close the process gently.
  • Can I contact you between sessions?
    You’re welcome to get in touch by email between sessions for practical things, like scheduling or questions. I don’t offer therapeutic support between sessions by email or phone, but we can always talk about anything that’s come up when we meet.

Contact Me

​Tel: 07395 113802​

lavenderlanecounselling@gmail.com​

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Lavender Lane Counselling, Croxley Green, Rickmansworth, Hertfordshire

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